Heuristics Hurt Our Ability To Listen. Now What?

Agnes Callard fears that “The more I tell you, the less I will be understood.” The reason—she claims—is that we don’t know how to listen. Instead, we filter information through societally pre-approved heuristics. Even when we think we’re being generous and/or “siding with the victim,” what we’re doing most of the time is siding with our own projections—…